FREQUENTLY ASKED QUESTIONS
F A Q s
What is done in the initial phone consultation?
During the initial consultation, we will briefly discuss the issues for which you are seeking therapy. If we both agree that it is a right fit for you, I will schedule your initial appointment within the first week of your earliest contact. If we decide that it is not a right fit for you, I will be happy to provide referrals suited for your needs. You can call or text me at my business phone number (754) 444-1950, send an email to firstname.lastname@example.org or submit a request for treatment via my website www.drsigallevy.com. I will call you as soon as possible within 24 hours.
What can I expect on the initial appointment?
How long is the session?
Typically, a session last 50 minutes where couple and family sessions may be scheduled for 1.5 hours during an initial session and possibly 50 minutes thereafter. Length of session can be adjusted depending on the need and intensity of treatment desired.
What is the cancellation policy?
What are the payment methods and fees?
Do I accept insurance?
Except for Medicare - Primary, I am a private-pay provider. If you have out of network benefits and decide to seek reimbursement for mental health services, I will provide a superbill you may submit to your insurance. It is advised that you check with your insurance carrier as different insurances may have different coverages and policies.
What is online, virtual or telehealth therapy?
Online, virtual or telehealth therapy is done in the privacy of your home or another convenient place of your choice. You may use desktop computer, laptop, mobile device, or tablet. It is important that you conduct yourself as if you are in the office and secure your privacy. Research has shown that tele-therapy is known to be effective and convenient. You will receive an email from me, prior to your appointment. You will then click on the link where you will be invited to a visual and audio session. You can use the same link for your next appointment.